REVIEWS

Following the first time that my wife and I talked to Pam at Carpet Mill Outlet, both of us later agreed that we had finally found someone who had more than just a superficial knowledge of flooring of all types. We spent the previous year trying to resolve an issue with our flooring that others had no successful answer for. I described in detail what was happening. Pam called the manufacturer of the product Carpet Mill sells and after some conversations found the exact product we needed and how to lay it securely enough to handle the stresses of a wheelchair! All we had to do was decide on the exact look of this product (which ended in us taking samples home 6 or 7 times). We decided, finally, and they installed it.

My wife and I could not be more pleased! The floor is beautiful and solid. The installers were meticulous in sanding down slight bumps in the floor and took time to nail down areas where the OSB was loose. They also found the installers of our last floor had made an X-cut that went completely through the OSB in the middle leaving a dangerous weak area. Jeff and Dan replaced that board along with other areas where water had damaged the OSB.

I commend Pam's diligence and patience along with Jeff and Dan's willingness to take the time needed to do it right. If you need a floor or carpet installed, we'd highly recommend Carpet Mill Outlet!

We ordered the flooring, and they gave us a date to install it. The scheduled day they arrived and started installing the flooring. They did a very good job installing it in less time than they told us it would take. We are very happy with the flooring and the professionalism of the installers. We would recommend them to anyone.

Everyone was very helpful & polite. Sandy helped us through the whole process & was extremely friendly, funny and made us feel comfortable.

I wish I would have checked out their prices sooner. We put off putting new carpet in our home because I thought it was going to cost a fortune. We were surprised how affordable the carpet and installation was. Everyone from the sales person to the installer was very kind and professional.

We recently had carpet installed by Carpet Mill Outlet USA Roscoe, IL. They were very easy to work with, and finished the job on time

I had Carpet Mill Outlet remove all of my old flooring and install LVP flooring, trim and carpeting. They did an excellent job! They were on time every day and very professional. Everyone from the sales people to the installation people communicated well. I can't say enough about how good the flooring and trim looks. I would definitely recommend them for flooring installations

We just recently had our second experience with carpet mill last week. From buying to the installation was a very positive and easy process. The finished product was excellent. The installer was very fast and friendly. Will be going back when we complete the rest of the renovations. Only negative was they're scheduling out about a month but if they stay that busy they must be treating and doing people right. Thank you Carpet Mill see you again soon!!!

Great service and very helpful from the purchase to the installation! They found the best value for what we needed. They answered all of our questions, and we are extremely happy with our new and comfortable carpet.

Definitely did not have trouble finding someone to help us! Mary was very knowledgeable about their products. Just a tad pricey for us, but overall great flooring options. Wish we had the funds to bring those floors into our home.

We ordered our new flooring and had it installed in January from Carpet Mill Outlet and couldn't be more satisfied! It looks great. The entire staff was friendly and professional and knowledgeable. Prices are affordable and the quality is good.We will be going back here for any future floor purchase.

We've used Carpet Mill Outlet three times over the years for all types of flooring, most recently for luxury vinyl planks for a guest room and office. They are knowledgeable and affordable, not to mention just a few miles from our house in Roscoe. The work was scheduled within one to two weeks of being in the store. The installers were prompt and finished quickly. We love our floors! We'll be going back soon for another bedroom floor!

We shopped for carpet at several locations but returned to Carpet Mill Outlet in the end. Carpet Mill Outlet has installed flooring and carpet for us on several occasions in the past and we will likely continue our business with them exclusively in the future. The products and installers always exceed expectations. They have no pressure sales professionals who are always knowledgeable, friendly, and helpful. I would not hesitate to recommend Carpet Mill Outlet to anyone

Our experience at Carpet Mill Outlet Roscoe, IL USA could not have been better. The service was excellent, the choices and pricing were great. We went into CMOR under stress. The sanding and refinishing planned for our floors was impossible because of previous owners over use of nails!! We needed help ASAP and we found it at CMOR. Their input and expertise were welcomed. The perfect laminate plank flooring is now installed and all is well with us. Thank you Carpet Mill Outlet USA Team.

We have had great service from Carpet Mill. We have used them a few times and just recently they put all new flooring down in a condo we bought. It looks amazing. Everyone from the sales people to the installers were polite and professional. Always great to have a good business locally and not have to go to Rockford. Thanks.

Carpet Mill Outlet USA in Roscoe has great customer service, an excellent selection of flooring options and were able to install our carpet quickly. Our family room looks great! Thank you!

I had flooring done for my basement. It looks fantastic, and I'm very pleased.

We used carpet mill for our basement. We are very pleased with the work and carpet.

Very friendly service. Installation was done timely. I was very satisfied overall. This is the third time they have completed work for me & I would recommend their products & services. I like to shop locally & will probably use their services again.

Everyone was very helpful & polite. Sandy helped us through the whole process & was extremely friendly, funny and made us feel comfortable.

This is the second time I have purchased carpet from the Roscoe location. I'm a rental property manager and each job seems to have its own special needs. The folks at Carpet Mill Outlet are accommodating, cheerful, and are willing to help me solve my flooring problems

Carpet shopping made easy. The ladies at Carpet Mill Outlet explained the differences between various types of carpet for our needs. The hardest part was choosing from the large selection. Thank you all.

I was in need of the right carpet for me and I found it. Very friendly staff from the office to the floor. Thank you for having the carpet and the friendly staff!

I've purchased floors from Carpet Mill Outlet, Roscoe, IL for many years, also tile work in Bathrooms. I've been very happy with the service and work. No surprises!